Carrefour’s on-line store in Belgium is getting a software program system redesign. In consequence, the product provide has been lowered. This will final till the start of subsequent 12 months, the corporate says.
Carrefour is a grocery store chain from France working in 9 extra markets, comparable to Belgium, Spain, Italy and Poland. The Belgian department operates over 1000 bodily shops and launched its on-line retailer in 2009.
‘Changes of inside programs’
The web retailer of Carrefour Belgium is altering. This implies prospects cannot order a number of the merchandise on-line in the mean time. Identical-day supply service ShipTo does nonetheless work, which ships to Brussels, Antwerp, Genk and Liège.
“Our changes of inside programs require extra time.”
The corporate states on the web site: “Pricey buyer, our changes of inside programs require extra time. (…) Within the meantime, you’ll be able to strive our private shopper service ‘ShipTo’. You may also definitely nonetheless go to our shops. We apologize for the inconvenience and hope to welcome you once more quickly on our web site for on-line orders.”
Meals-X Applied sciences bankrupt
In a response to Dutch web site RetailDetail, the corporate says the lowered provide can final till early subsequent 12 months. The issues are because of the current chapter of Carrefour’s software program accomplice, Meals-X Applied sciences. The grocery store began working with the Canadian firm in 2020.
The brand new software program is predicted early 2023.
‘Busy with implementation new software program’
The grocery store’s spokesperson Aurélie Gerth says in the identical response: “That’s the reason we’re busy with the implementation of latest warehouse administration software program. In the meanwhile we’ve got dialed again the capability of the web store in anticipation of the go-live of the brand new software program, anticipated at the start of 2023.”
UPDATE Oct 14th: This text beforehand said that Carrefour’s on-line store in Belgium was malfunctioning and that prospects couldn’t place orders. As a substitute, the capability of the web store has been lowered. Prospects can nonetheless place orders within the on-line store.