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74% Dutch shoppers purchase on-line

Through the first quarter of this yr, 74 % of Dutch shoppers purchased providers or items on-line. It is a lower of three % when in comparison with the identical interval a yr earlier. Customers additionally purchased much less bodily than digital merchandise on-line.

Final yr, 77 % of Dutch shoppers ordered one thing on-line. That is associated to the lockdowns through the COVID-19 pandemic, which resulted in additional individuals ordering on-line. These findings are from the latest analysis on IT-use by Dutch households by Statistics Netherlands on Q1 2022. Over 6.000 individuals aged 12 years and older participated within the analysis.

88% of shoppers aged 25-45 purchased items on-line in Q1 2022.

Identical to final yr, principally shoppers within the ages of 25 as much as 45 purchased on-line. At the least 88 % of them ordered items or providers on-line. Whereas final yr 68 % of shoppers within the ages of 65 to 75 shopped on-line, this yr solely 61 % of them did.

Development in on-line gross sales tickets

The web gross sales of tickets for cultural occasions has grown strongly, from 8 % in 2021 to 34 % in 2022. The distinction is expounded to the restrictions that have been nonetheless in place final yr as a result of corona disaster. Moreover, 9 % of Dutch shoppers purchased tickets for sport occasions. Final yr, that share was solely 2 %.

53% purchased footwear and clothes on-line

Strikingly, the analysis exhibits a decline in on-line gross sales of bodily items. A majority of Dutch shoppers (53 %) bought clothes and footwear on-line. Final yr, 59 % purchased these merchandise.

Dutch shoppers ordered much less phyiscal items on-line.

There’s additionally a noticeable decline in different product classes. 1 / 4 of Dutch shoppers purchased furnishings and residential decorations on-line, whereas final yr that share was 30 %.

Most purchases are from Dutch on-line shops

Most shoppers purchased items or merchandise at Dutch on-line shops (70 %). A smaller proportion (22 %) ordered merchandise from different EU-countries and 12 % positioned cross-border orders at shops from the remainder of the world. Moreover, 22 % of shoppers purchased from a non-public vendor, like on native market Marktplaats.



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